Membership


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Gentingmas Mall Sdn Bhd (Green Card) FAQ

How do I qualify to be a Gentingmas Mall Sdn Bhd Card Member?

Simply spend RM100 and above in a single receipt at Gentingmas Mall Sdn Bhd in Sandakan, a Membership Card will be provided for free (no application fee; no membership fee; no annual fee is required) for a lifetime membership. Application must be completed in full and submitted together with original Gentingmas Mall Sdn Bhd sales receipts. Receipts with member discount are not valid.

How do I earn and redeem Points?

Every RM1 spent in Gentingmas Mall Sdn Bhd can be earns one (1) point. Points redemption can only be made at Gentingmas Mall Sdn Bhd upon your purchase. **with effect from 24th February 2011.

Is there an expiry date for my Points?

Points Never Expire as long as your membership is valid, you can use all your available Points. However, termination of Membership will result in forfeiture of remaining Points in a Member’s Account.

Can I enjoy Member Price Promotion when I join as a member?

The member will enjoy the Member Price Promotion which announced by Gentingmas Mall Sdn Bhd may also change at any time and without prior notice, catalogues or other promotional literature to a Member at its own discretion.

Gentingmas Mall Sdn Bhd (Privilege Card) FAQ

How do I qualify to be upgrade to Privilege Card Member?

This card must be presented upon purchase; minimum spend RM2000 is required to be maintained in a member’s account for each month for a period of 6 months continuosly at Gentingmas Mall Sdn Bhd in Sandakan, will be automatically free for upgrade to Privilege Card.

Can I enjoy privilege card bonus point?

1,000 privilege card bonus point can be earns upon purchase minimum spend of RM2,000 for each month, effective from the [* 1st month] upgrade to a Privilege Card.

Terms & Conditions

  1. This card is an official membership identification. It is not a credit card and is not transferrable.
  2. Gentingmas Mall Sdn Bhd reserves the right to alter any discount privileges, terms & conditions without prior notice.
  3. It is property of Gentingmas Mall Sdn Bhd and must be surrendered upon request.
  4. Please present this card upon purchases to enjoy discount privileges on special occasions and point accumulation.
  5. Lost or broken card will be replace & administration fee of RM10 will be charges

Charges/fees

  1. Every purchase of RM100.00 and above (in a single receipt) of all items in Gentingmas Mall Sdn Bhd, a Membership Card will be provided for FREE (no application fee; no membership fee; no annual fee is required).
  2. An achievement of monthly purchase performance (minimum RM2,000) is required to be maintained in a member’s account for each month for a period of 6 months continuously, will be automatically free for upgrade to Privilege Card.

How To Apply?

  1.  Visit our Customer Service Office located at first floor new building of Gentingmas Mall and bring along receipt of purchase of minimum RM100 spent to apply for membership card. Our friendly Customer Service’s staffs warmly welcome all customer to our office.
  2. An achievement of monthly purchase performance (minimum RM2,000) is required to be maintained in a member’s account for each month for a period of 6 months continuously, will be automatically free for upgrade to Privilege Card.

Points Program

  1. One (1) point per RM1 spent.
  2. When members present their Membership Card upon purchase, points will be awarded accordingly.
  3. Points have no cash or monetary value.
  4. Points NEVER EXPIRE as long as membership is valid.

Redemption Voucher

  1. 5,000 point = 1pc Redemption Voucher worth RM15.
  2. 10,000 point = 1pcs Redemption Voucher worth RM30.
  3. The vouchers are valid for use until the date specified and subject to the Terms and Condition therein. If vouchers remain unused after date specified, the vouchers will lapse and will not be replaced.